Warranty Info
LIVALL USA Limited Warranty Save as PDF

Livall IoT Technology, Inc. (“LIVALL USA” or “we”) provides you, the original retail purchaser (“you” or “your”) with the limited warranty described herein on your LIVALL product (the “Warranty”).

THIS WARRANTY APPLIES ONLY TO LIVALL PRODUCTS PURCHASED FROM AN AUTHORIZED LIVALL USA DEALER OR DISTRIBUTOR.
General Warranty Coverage

LIVALL products are warranted to be free from material defects in workmanship, materials and constructions for a period of one (1) year from the date of original purchase (the “Warranty Period”).
Remedies

If a valid warranty claim with respect to your LIVALL product is received by LIVALL USA within the Warranty Period, LIVALL USA will, at its option and to the extent permitted by law, either (i) repair your LIVALL product at no charge, using new or refurbished replacement parts, or (ii) replace your LIVALL product with a new or refurbished LIVALL product. In the event of a valid warranty claim, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. If we decide to replace a LIVALL product we no longer sell, we will replace it with a comparable LIVALL product of approximately equal value which is of like kind and quality. Any replacement product or components will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer.
How to Obtain Warranty Service

Your LIVALL product came with an “After-Sales Service Warranty Card” (the “Warranty Card”). Please save the Warranty Card and, in the event you wish to assert a warranty claim, present the completed Warranty Card along with proof of purchase of the LIVALL product for which you are asserting a warranty claim to LIVALL USA at: LIVALL USA, 15105 Concord Circle, Suite 210, Morgan Hill, CA 95037.
Exclusions and Limitations

This Warranty applies only to the original retail purchaser of the LIVALL product. This Warranty is not transferable and is valid only for LIVALL products purchased in the United States of America from an authorized LIVALL USA dealer or distributor after July 2016. For LIVALL products purchased in July 2016 or prior, please contact us or an authorized LIVALL dealer or distributor for the applicable warranty.

LIVALL products are not warranted against normal wear and tear, commercial use, accidents, abuse, scratches, bumps, breakage during use or neglect from damage resulting from improper use, care or storage.

This Warranty also does not apply to a LIVALL product if: (i) repairs to the product are made or attempted by a service provider other than LIVALL USA; (ii) the product has not been used or maintained in accordance with the instructions that came with the product; (iii) the product is used in an abnormal manner, including but not limited to if the product is misused, dropped, crushed, impacted with any hard surface, exposed to extreme heat (including fire), extreme cold or liquid, corroded or used after partial failure; (iv) the product has been modified, incorrectly installed, adjusted or operated, or used with components, parts or accessories not originally intended for or compatible with the product, including but not limited to connecting the wrong charging power supply; or (v) the product is tampered with in any way.

No LIVALL USA retailer, dealer, distributor, agent or employee is authorized to make any modification, extension or addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
Implied Warranties and Limitation of Damages

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY, AND LIVALL USA SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF LIVALL USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow limitations on the duration of an implied warranty or the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Governing Law

This Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
How State Law Applies

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
After-Sales Service Warranty Card Save as PDF

Thank you for purchasing this LIVALL product. Livall IoT Technology, Inc. (“LIVALL USA” or “we”) provides you, the original retail purchaser (“you” or “your”) with the limited warranty (the “Warranty”) described at www.livall.com/usa/warranty on your LIVALL product.

Alternatively, you can request a copy of the terms of LIVALL USA’s limited warranty by calling LIVALL USA at +1 (408) 906-8222.

THE WARRANTY APPLIES ONLY TO LIVALL PRODUCTS PURCHASED FROM AN AUTHORIZED LIVALL USA DEALER OR DISTRIBUTOR.

Please save this After-Sales Service Warranty Card. In the event you wish to assert a warranty claim, please mail the completed After-Sales Service Warranty Card with proof of purchase of the LIVALL product for which you are asserting such warranty claim to: LIVALL USA, 15105 Concord Circle, Suite 200, Morgan Hill, CA 95037.

LIVALL USA reserves the rights to modify the terms and conditions of the Warranty. This After-Sales Service Warranty Card will become void upon alteration.

Please visit www.livall.com/usa/ for more information.
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